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Grand Hotel Normandy By Cw Hotel Collection Bruges Amenities photo

Grand Hotel Normandy By Cw Hotel Collection Bruges Exterior photo

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Key details

About the Hotel

Hoefijzerlaan 37, Bruges, 8000

Close to the historic old town

Great

8.6

8.9

/10

4.5

4.3

Loved by Grand Hotel Normandy By Cw Hotel Collection guests

Spacious rooms

Cute staff

Delicious breakfast

Comfortable beds

Clean pool

"The fitness area and pool is a really nice touch, and is immaculately clean and well maintained."

Jack Abrey from United Kingdom

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"The breakfast is magic. Best hotel breakfast I've had in Europe."

Alastair from United Kingdom

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"It's 3 stops by bus from the train station and 10 min walking distance to Grote Markt Square so close to the attractions but away from the crowd."

Escape541993

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4-star luxury riverside retreat in Bruges

Rooms

Grand Hotel Normandy offers comfortable accommodations with a total of 48 guest rooms, each featuring individual decor and classic furnishings. Guests can choose from various types of rooms, including Deluxe and Standard options, ensuring diverse choices for travelers. Each room includes a balcony or terrace, providing scenic views of the beautiful surroundings.

Dining

The hotel houses the renowned Terrace Brasserie, where guests can experience a variety of culinary delights. In addition, a daily breakfast buffet offers fresh pastries, seasonal fruits, and local specialties to start the day. The on-site bar serves an extensive selection of wines, beers, and cocktails, perfect for evening relaxation.

Wellness

Grand Hotel Normandy features a well-equipped gym designed for active guests looking to maintain their fitness routines. The hotel also provides a wellness area, complete with a sauna for relaxation after a busy day of exploration. Guests can schedule massages and personal training sessions upon request for a tailored wellness experience.

Location

Located near the historic center of Bruges, the hotel is just a short walk from iconic attractions such as the Basilica of the Holy Blood. Guests can explore the charming winding streets and picturesque canals that Bruges is known for. The central location allows for easy access to nearby shops, cafes, and art galleries.

Events

The hotel features a dedicated meeting room equipped for seminars and corporate events, accommodating up to 20 guests. With modern presentation equipment available, the space is suitable for various professional gatherings. Event planning assistance is also offered to ensure successful meetings.

Highlights

Rooms: 48 guest rooms with individual decor

Dining: Terrace Brasserie with culinary delights

Wellness: well-equipped gym & sauna

Location: Near the historic center and attractions

Must-do experiences

Visit the Markt for the iconic Belfry and vibrant local markets.
Savor a traditional Flemish beef stew at De Halve Maan Brewery.
Take a guided evening ghost tour for a spooky take on Bruges.
Explore the Gruuthuse Museum for its stunning medieval art.
Indulge in chocolate at The Chocolate Line for unique flavors.

Location: Great

8.9/10Review score

See hotel location on map

Guest Emotional Experience

Perfect for Finding FriendsGame on!

“The lobby is great as there is a connect 4 and chess board while waiting.”

Alastair from United Kingdom

Away at HomeHome away

“From the moment we arrived, the staff made us feel welcome and cared for and this continued throughout our entire stay.”

Jack Abrey from United Kingdom

Quiet Nights for Busy DaysQuiet achiever

“Although the windows faced the street - it wasn't noisy at night at all.”

Trip68333949807

Choose the Room

From cosy doubles to spacious family suites – all with flexible options, breakfast, and exclusive deals.

Deluxe Double Room
2 persons
22 sq. feet
1 King-size bed
Air conditioning
Heating
room details
Penthouse
2 persons
40 sq. feet
1 King-size bed
Air conditioning
Bathtub
room details
Small Double Room
2 persons
15 sq. feet
1 King-size bed
Air conditioning
Heating
room details

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Check Dates & Room Rates

See what's available for your travel dates

September 2026 - September 2027

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Check-in/ Check-out

Amenities

Thoughtfully designed amenities for a comfortable & memorable stay

Facilities: Great

8.7/10Review score

General

No smoking on site
Wi-Fi
On-site car park
Safe deposit box
24-hour reception
VIP check-in/ -out
No pets allowed
24-hour security
Luggage storage
Lift
Vending machines
Smoke detectors
Fire extinguishers
Key card access

Sports & Fitness

Fitness centre

Guest Parking

Electric kettle

Services

Housekeeping
Dry cleaning

Dining

Bar/ Lounge area

Business

Fax/Photocopying

Children

Cots

Spa & Leisure

Indoor swimming pool
Sun loungers
Leisure/ TV room

Room features

Air conditioning
Heating
Mini-bar
Sitting area
Tea and coffee facilities

Bathroom

Free toiletries

Self-catering

Electric kettle

Media

Flat-screen TV
AM/FM alarm clock

Room decor

Carpeted floor

Grand Hotel Normandy By Cw Hotel Collection Location

Hoefijzerlaan 37, Bruges, 8000

Explore Bruges

Church of Our Lady Bruges

12-minute walk

Home to Michelangelo's Madonna, this Gothic church features impressive architecture and rich art.

The Markt

13-minute walk

Bruges' bustling main square, lined with colorful medieval buildings, shops, and cafes, ideal for people-watching.

Sint-Salvatorskathedraal

9-minute walk

A stunning cathedral blending Romanesque and Gothic styles, known for its twin towers and unique interior.

Minnewaterpark

16-minute walk

A picturesque park featuring tranquil lakes, meandering paths, and the famous 'Lake of Love,' perfect for leisurely strolls.

Bike Tours

10-minute walk

Guided bike tours showcasing Bruges' hidden gems and architecture. Rentals are available nearby for independent exploration.

Spa Treatments

5-minute walk

Relaxation and wellness options at local spas offering massages and wellness treatments, perfect for unwinding after a day out.

Culinary Classes

12-minute walk

Learn how to make traditional Belgian dishes through hands-on cooking classes. Reservations recommended for these experiences.

Canal Cruises

15-minute walk

Scenic boat tours through Bruges' canals offer a unique perspective of the city's stunning architecture and history.

Chang Thong Thai

5-minute walk

Charming Thai eatery known for authentic dishes like Pad Thai and Green Curry. Vegetarian options are available.

Pastis

5-minute walk

Cozy bistro offering classic French cuisine, wine selections, and delicious desserts. Reservations recommended on weekends.

De Vlaamsche Pot

8-minute walk

Belgian specialties served in a rustic setting, featuring dishes like Flemish stew and local beers on tap.

Zandkoekje

4-minute walk

Café known for its delightful pastries and coffee, perfect for a cozy breakfast or afternoon snack.

Concertevent Venue

10-minute walk

Local venue hosting live music acts and cultural events. Check the schedule for weekly performances and shows.

Café de Republique

15-minute walk

Lively bar with a vibrant atmosphere, known for craft cocktails and occasional open-mic nights, suitable for all ages.

Theater Brugge

12-minute walk

A cultural hub hosting theatrical performances, films, and events. Features a charming café and art exhibits.

The Beguinage

16-minute walk

A tranquil UNESCO site and courtyard offering guided tours, showcasing Bruges' rich history and serene gardens.

Getting around

City Centre
Bruges 6 min · 1700 ft
Airports
Ostend-Bruges (OST) 47 min · 19.3 mi
Deurne (ANR) 162 min · 66.8 mi
Train
Bruges Train Station 15 min · 4000 ft

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Property information and rules

Check-in

from 15:00-23:59

Check-out

from 05:00-11:00

Guest Parking

Private parking is possible on site (reservation might be needed) at true.

Internet

Wireless internet is available in the entire hotel for free.

Breakfast

A full breakfast is served at the price of EUR 20.0 per person.

Children & extra beds

There are no extra beds provided in a room.

Pets

Pets are not allowed.

Languages

English, German, Dutch

Year renovated:

2011

Number of floors:

Number of rooms:

Former name

grand hotel normandy

Guest Ratings & Reviews

Real Guest Experiences & Ratings

Review summary

Based on recent reviews

Guests at the Grand Hotel Normandy often appreciate the generously sized family rooms featuring large, comfortable beds, with some even including bathrobes and slippers. The swimming pool is a popular amenity, and the hotel's location offers convenient access to Bruges' historic center within a reasonable walk, as well as proximity to Zan Square with its restaurants. While most find it a good value, a few guests have occasionally mentioned that the breakfast can be perceived as somewhat pricey at €20 per person.

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Review score

Based on 2967 verified reviews

8.6 /10

Great

91 %

Recommend

Staff

9.4/10

Location

8.9/10

Paid Wi-Fi

7.5/10

Value for money

8.4/10

Pros

Central location

Clean rooms

Friendly staff

Huge bed

24/7 bar

Cons

Unclean toilet

Expensive breakfast

Uncomfortable pillows

layla from united kingdom

Couple

charming double room

3 nights in November 2025

Reviewed: February 15, 2026

9.3/10

a lovely retreat in the heart

warm welcome luxurious touch fresh options easy exploration

the warm welcome i received at check-in. i adored the room's details.. a luxurious touch. the breakfast offered a good start to each day with a wide array of fresh options. the short walk to the city center was perfect, allowing me to explore easily.

i noticed a small stain on the carpet in the corner of the room, it was only a minor imperfection in an otherwise perfect stay.

Facilities

9/10

the indoor pool offered a serene escape, perfect for a relaxing swim after sightseeing, while the bar provided a cozy atmosphere for evening drinks with comfortable seating and soft lighting.

Rooms

9/10

our room included a spacious layout with elegant decor, a large comfortable bed, and soundproof walls. the bathroom featured premium toiletries, soft towels, and a rainfall shower.

Service

10/10

the staff members were genuinely helpful and attentive. they always addressed my questions efficiently. room service was prompt and courteous, with every request handled smoothly and delivered with a smile.

0 Helpful

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ella from united kingdom

Family with children

charming double room

4 nights in November 2025

Reviewed: January 22, 2026

7/10

friendly staff accessible location varied breakfast faulty door ineffective heating faulty coffee maker

the staff was so friendly, very welcome. the location made it easy to walk to the market square. the breakfast offered so much choice.

the room seemed colder because the external door wouldn't shut. the heating system was ineffective. the coffee maker did not work properly.

0 Helpful

Archibald from United Kingdom

Single

family triple room

4 nights in October 2025

Reviewed: November 18, 2025

9.2/10

lovely stay

comfortable bed fresh pastries

my room had a comfortable bed and good temperature control. breakfast included a variety of fresh fruits and pastries! i found the indoor swimming pool very relaxing after long walks. i appreciated the hotel providing helpful local information upon request.

The hotel's parking lot had limited spaces. It would be beneficial if there were more parking options available or clearer directions to nearby public parking.

Location

9/10

the hotel is near the railway station! it is also within a 10 minute walk to the main square. the area is quiet and accessible, allowing easy exploration.

Rooms

9/10

my room included slippers and dressing gowns. the bathroom had a shower and a bath. the rooms include furniture with a nice style and design.

Dining

9/10

the breakfast buffet offered plenty of choices. there was a variety of options on the menu. fresh fruits and good coffee were available each morning.

Service

10/10

the staff were attentive and polite. they provided quick and efficient check-in. isa and the whole staff were great!

Facilities

9/10

the hotel features a warm swimming pool for relaxation. the reception area had comfortable seating . the gym has equipment for a workout session.

0 Helpful

tim from australia

Family with children

family room

3 nights in November 2025

Reviewed: November 18, 2025

9.0/10

repeat visit confirms high standards

warm welcome size bathtub lovely gift

the staff welcomed me warmly at check-in and provided useful local information. my room included a great size bathtub, i liked that. i also received a lovely gift upon checkout, it was unexpected.

i noticed some wear and tear in the bathroom. the bathtub looked a little damaged. some minor repairs would improve the appearance of the bathroom.

Facilities

9/10

the swimming pool provides a space for relaxation after exploring the city. the hotel also has an underground parking area, a great convenience with vehicles and it costs only about 10 euros overnight.

Dining

10/10

the breakfast includes a wide array of options, with items freshly cooked. you'll also find many pastries, all delicious!!! the breakfast is definitely a great start to the day.

Location

8/10

the hotel's location allows easy access to the train station. the walk to the main square takes about 10 minutes. this location offers a blend of accessibility and tranquility.

0 Helpful

Cameron from Australia

Family with children

Family Room

3 nights in August 2025

Reviewed: September 16, 2025

7/10

an okay stay

outdoor terrace huge bed comfortable bed cold bedroom strange smell limited parking

my room was bigger than my sister's room, this was a nice surprise. i had access to an outdoor terrace, i enjoyed this feature. the bed was huge and comfortable, i slept well.

the bedroom was a bit tired and cold, the heating wasn't working properly. i smelled a strange smell along the corridor on the ground floor, it was off putting.

0 Helpful

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